Customer Reviews
Verified reviews from homeowners across Frisco, Plano, McKinney, Allen, Little Elm, The Colony, and Prosper.
“Absolutely exceptional service. The technician wore shoe covers, explained every step of the diagnosis, and had my Sub-Zero running perfectly in one visit. This is what premium appliance service looks like. I will never call anyone else.”
“Called at 8am, they were at my house by noon. My Wolf range is back to perfect working condition. The 1-year warranty gave me complete confidence. The technician was knowledgeable, professional, and respectful of our home.”
“ApexPrime repaired my Miele dishwasher when two other companies said I needed a full replacement. They saved me over $2,000. Genuinely impressive technical knowledge. They clearly know luxury appliances inside and out.”
“Prompt, professional, and thorough. The technician diagnosed the issue in under 10 minutes and had a replacement part available same-day. Washer has been running perfectly for 3 months since the repair.”
“ApexPrime Appliance is my go-to from now on. They were on time, clean, efficient, and the price was exactly what they quoted. No surprises. The 1-year warranty is a huge differentiator versus everyone else I called.”
“Same-day service exactly as advertised. Technician arrived with all the tools and explained the problem clearly. Had my dryer fixed in under an hour. Great communication throughout the entire process.”
“The only company I could find that was actually knowledgeable about Viking appliances. Diagnosed the issue immediately, sourced the OEM part, and completed the repair the next morning. Worth every penny.”
“Excellent experience from start to finish. The scheduling was easy, the technician arrived on time, wore shoe covers (such a nice touch), and left the kitchen cleaner than he found it. 5 stars without question.”
“Very impressed with ApexPrime. They diagnosed a problem that another company had missed entirely. Professional technician, transparent pricing, and the repair has held up beautifully for the past 4 months.”